This website provides free training modules to meet the training requirements under Ontario’s accessibility laws (Accessibility for Ontarians with Disabilities Act). Developed in partnership with the Government of Ontario.
Everyone in your organization must be trained on providing accessible customer service and how to interact with people with disabilities.
to get an understanding of the requirements that relate to your duties and your organization. Click on the training module to see a summary of topics to help you determine what to complete, and to see the module formats available.
as it relates to people with disabilities, and how the Code and Ontario’s accessibility laws work together and how they are different.
Check out our additional training resources, including…
We also offer a condensed version of the training modules in printable booklet form, containing the requirements specific to small organizations.View Resources
Organizations must also train staff on the Ontario Human Rights Code as it relates to people with disabilities. The Ontario Human Rights Commission offers a free training video, and other resources.View Resources
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