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Accessibility Policies

Papers and a pen on a desk

Organizations must develop accessibility policies describing what they do, or intend to do, to meet the requirements of the regulation. These policies serve as rules that guide your organization’s everyday practices.

All organizations other than small organizations must also:

  • Document these policies in writing.
  • Make your policies publicly available, and in an accessible format on request.
  • Include a statement of your organization’s commitment to accessibility.
Formats that are an alternative to standard print and are accessible to people with disabilities. May include large print, recorded audio and electronic formats, and Braille.

When do you need to comply?

Organization Type Compliance By
Government of Ontario and Legislative AssemblyJanuary 1, 2012
Large designated public sector organizationsJanuary 1, 2013
Small designated public sector organizations and Large organizationsJanuary 1, 2014
Small organizations (1 to 49 employees)January 1, 2015
Refers to a private or not-for-profit organization that provides goods, services or facilities to the public or to other organizations and has one to 49 employees in Ontario. It does not include the Government of Ontario, Legislative Assembly, or designated public sector organizations.